DATA PROTECTION POLICY
The processing of personal data, for example name, address, e-mail address or telephone number, is always performed in accordance with the EU General Data Protection Regulation (GDPR).
YOUR data belongs to YOU and is managed by us solely for the purpose of providing the best possible care for your child. This also applies to medical histories, examination results, documentation, diagnoses, therapy suggestions, imaging procedures or laboratory values. The collection of health data is a prerequisite for your treatment. If the necessary information is not available, optimal treatment may not be possible.
Data protection is a high priority for us
Therefore, Dr. Rosen himself is responsible for data protection in our practice.
If you have any questions or concerns, please feel free to contact him:
Dr. med. Alexander Rosen
Passing on data
In order to provide the best possible treatment for your child, other doctors or therapists may provide us with data. Our practice is also asked by clinics, therapists, health insurance companies or other practices to pass on data or findings. We only pass on your personal data if this is permitted by law or if you have given your consent.
The transfer of data may occur for the purpose of billing for the services provided to you or to clarify medical issues. In individual cases, data is transferred to other authorized recipients. In these cases, we will obtain a declaration of consent from you to release you from the obligation of medical confidentiality.
In the case of acute medical emergencies, this may not always be possible and consent must be assumed in the best interests of the child (e.g., if your child is being treated in an emergency room for an acute medical problem and they urgently need medical data such as medication instructions in order to treat your child). Even in these special cases, where a careful balancing of interests between data protection and the best interests of the child is required, we always have the protection of your data in mind.
Data protection on our website
You can use our website without having to enter personal data. However, if you want to use certain services provided on our website, for example making online appointments, the processing of personal data may be required (see “third-party services” below). As a general rule: data is only stored when you actively provide it.
Each time you call up our website, general data and information is collected and stored in the server’s logfiles. This data does not allow conclusions regarding the user. Here is the data collected:
Browser type and versions
Operating system used
Date and time of access
Internet Service Provider
Data used to defend against cyber attacks
When you contact our practice by e-mail, the personal data you provide is automatically stored for processing and in order to contact you. This personal data is not transmitted to third parties. Contact data provided when sending a request is exclusively used for correspondence purposes.
Like most websites, our site uses so-called cookies. Cookies are small text files, transmitted to a computer system via a browser and stored there. Many cookies contain a unique identifier, the so-called cookie ID. It consists of a string of characters through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows the website to identify the individual browser.
You can object to the setting of cookies at any time by using the corresponding settings in your browser; set cookies can be deleted at any time.
Our website uses Google web fonts. When accessing our pages, the browser loads the required web fonts into its browser cache to display texts and fonts correctly. For this purpose, your browser establishes a connection to the Google servers and forwards your IP address. The use of Google web fonts is in the interest of a uniform and appealing presentation. This constitutes a legitimate interest according to the GDPR.
In the event that your browser does not support web fonts, a standard font is used on your computer. More information regarding Google web fonts can be found here: https://developers.google.com/fonts/faq and in the Google Privacy Statement: https://policies.google.com/privacy.
On our website we refer to the following third-party providers:
GoogleMaps for route planning
doctolib for online appointments
PraxisApp „Mein Kinder- und Jugendarzt“ for check-up reminders
When visiting our website, third-party services may be informed of your visit, depending on the settings in your browser. If you are also logged into the website of the third-party provider, your visit to our website can be automatically assigned to your user account. If you do not want your visit assigned to your user profile, you must log out of the website of the provider before clicking on the link.
Companies such as Google save your data as user profiles and use these for purposes of marketing, market research and/or customization of their websites. You have the right to object to the creation of these user profiles, but you must contact the respective company to exercise this right.
Further information on data processing by these companies can be found on the following links:
PraxisApp „Mein Kinder- und Jugendarzt“
Storage and deletion of data
Data will only be stored for the period necessary to achieve the purpose of storage or if this is provided by the European legislator or another legislator via laws or regulations, to which the controller is subject.
If the purpose of storage no longer applies or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data is routinely blocked or deleted in accordance with the statutory provisions.
You have the right at any time to request information and confirmation as to whether your personal data is processed and exactly which data is processed. You also have the right to request the correction of incorrect data. In addition, under certain conditions, you have the right to request that data is deleted, the right to restrict data processing and the right to data portability.
The processing of your data is based on legal regulations. Only in exceptional cases do we need your formal consent. In these cases, you have the right to revoke consent for future processing.
You can also ask us for your own personal data in a structured, machine-readable format, or to have it provided to a third party (e.g., another practice or clinic). This always applies if the processing is based on consent and processing is carried out with the help of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority. You also have the right to withdraw your consent to the processing of personal data at any time.
We are happy to answer all your questions or complaints regarding data protection (see above for contact address) and would be pleased to discuss your concerns. Should you nevertheless be of the opinion that the processing of your personal data has not been carried out lawfully, you naturally have the right to complain to the supervisory authority for data protection (www.datenschutz-berlin.de).